What are the best train companies for Standard Class food and drink?

We’re going to base this on how consistently you can get food and drink, and how convenient it is to order. We know that Transport for Wales have their Premier dining service, and Great Western Railway have their Pullman, but these are on a very limited number of trains. They’re great, but you can’t jump on board and get them every single time! So, who can you rely on?

LNER

It doesn’t get much more convenient than LNER when it comes to Standard Class food. All you need to do is scan the QR codes on the back of every seat:

From there, you can access the Let’s Eat at Your Seat menu. You can order hot and cold sandwiches, snacks and drinks. If you do fancy a stroll, then you can also visit the café bar on the train. From our experience, this will be available on every train for most of the journey.

Avanti West Coast

Avanti West Coast has a similarly extensive Standard Class food menu to LNER. However, you can’t have it delivered to your seat. Previously, this option was trialled, but it was often not available. You can click and collect instead now, but we don’t know how reliable this is. The good news is that you can just pop to the shop:

This would probably win the award for best buffet on a train, as you can actually see what’s on offer. The only negative is how far down the train you need to trek to reach it. The good news? It’s advertised on all services.

Grand Central

Grand Central will also allow you to choose from their menu, and then click and collect from the buffet. The menu isn’t huge (and you won’t know the sandwich fillings in advance) but you’ll find it on every train. Of course, you can just pop to the buffet as well.

Lumo

The LumoEats service is worth mentioning, as it’s a pretty interesting concept. It’s available on every train, but with a few caveats.

Basically, you can pre-order your food from a number of different station outlets, and they’ll bring it to your seat. The price isn’t very different to going to the shop yourself, and it can be a big time saver. The only issue is that you need to be getting on the train in either Edinburgh or London. You’ll need to do it in advance, as well. That said, you can do it up to two hours before you travel.

Once you’re on the train, a trolley will also come through regularly with smaller snacks and drinks.

TransPennine Express

Finally, we have TransPennine Express. They don’t offer food and drink on every train all of the time, but they cover the bulk of the time period that you’d expect to be able to order it.

It’s advertised between 07:00 and 18:30 on weekdays, and 09:00 and 18:30 on weekends. You’ll find it between York/Leeds and Manchester on the Hull, Saltburn and Scarborough services, and Sheffield and Manchester on the Cleethorpes services. It’s available on the entire Newcastle to Edinburgh and Newcastle to Liverpool routes.

On trains between Edinburgh/Glasgow and Manchester Airport, you can get it on the entire route, all day long. As for the menu, it’s pretty much what you’d expect. You can choose from sandwiches, snacks and drinks. Just keep an eye out for the trolley!

Is there anything else I should know?

Feeling peckish? Looking to book a ticket and have a trip with some great Standard Class food? No problem. You can do it all with SmartSplit. We don’t charge any extra fees either, even if you just change your mind about your trip.

_{^{All information quoted is correct as of August 2023, is subject to change, and is issued without liability. SmartSplit is not responsible for any disappointment or loss incurred as a result of the information provided.}}

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The cost of Avanti vs LNER First Class

One of the most important factors to consider when you’re booking an Avanti vs LNER First Class journey is the cost. After all, First Class can be expensive, so you’re likely to want to book it in advance. Let’s say that we want to travel from London to Edinburgh a month in advance, in the middle of the day, and see how much it costs:

The 12:16 Avanti West Coast service is £151.00. There’s also the option of paying £94.00 for Standard Premium if you’d prefer.

Meanwhile, it’s a little cheaper to take LNER at 12:30 instead:

It’s £132.40 to make this trip. It isn’t a huge saving, but LNER just edges out Avanti in the battle of Avanti vs LNER First Class. As I mentioned in my look at Avanti Standard Premium vs First Class, the advent of Standard Premium has caused First Class to generally be more expensive.

Avanti vs LNER First Class seats

So, let’s start out with the seats. Who has the better place to sit? Let’s start with Avanti West Coast. The trains are slowly getting a freshen up, and I was lucky enough to travel on a refurbished one:

The seats were well-padded and comfortable with a good amount of recline. There’s a bit of a wing on the headrest which provides good support, too. You’ll find plenty of power sockets if you need to get some work done:

The only awkward thing is the huge ‘lip’ on the table as it curves upwards towards the window. You’ll probably struggle to use a mouse without leaving a fair amount of extra space, if you’re right-handed. The same goes if you’re left-handed and sat on the left. On the plus side though, the ride quality is nice and smooth.

As for LNER, they have fairly large First Class seats:

They have a reasonable amount of recline and I’m always able to get fairly comfortable in them. The headrest is a bit hard though (it’s not like the ones in the photo above anymore), and they’re a bit prone to falling off the seat entirely.

Power sockets are in a better place as they’re under the armrests. There’s still a bit of a lip on the tables for four, but it isn’t quite as drastic as on the Avanti trains. The ride quality is a bit bouncy though, and I’ve witnessed glasses of red wine splashing all over the table (plus it can make working on your laptop a bit trickier).

Overall, the seats are fairly similar. In terms of Avanti vs LNER First Class seats, I’d say that the actual seat and ride quality is a little better on Avanti, but you have more space to work (and better placed sockets) on LNER.

Who has the better service?

When you’re comparing Avanti vs LNER First Class, you also want to be sure that you’re going to get a great level of service. After all, it’s a premium product, so you’d expect premium treatment.

On my journey from Carlisle to Crewe, I was genuinely impressed by the staff. As soon as I boarded, someone approached me and asked what I’d like to eat, and listed off the options. I hadn’t even sat my laptop up or put my bag away! The staff were friendly, but professional and unobtrusive. I was even offered a hot drink on a shorter subsequent journey (Crewe to Liverpool). Nothing was too much trouble.

I’m an LNER regular, as I’m from the North East. So, I’ve had plenty of experience with the sort of service that you get over the years. In general, the staff are great (particularly the Geordie and Scottish crews) and we’ve left the rather weird days of Virgin Trains East Coast where you got the impression that quite a few of them didn’t really want to be there.

On my journey from Newcastle to Edinburgh, the service was a bit mixed. The drinks trolley came around asking if people wanted hot drinks (I didn’t). But then, I watched the gentleman on the trolley giving out cold drinks so I had to call him back and ask. The menu was also drastically more limited than advertised (with no apologies made, more on that later). The crew were doing their best though, and I wouldn’t say that they did a bad job. It was just poor luck that it was a very busy train with a limited menu.

Avanti vs LNER First Class food

So, what’s on the menu? These days, it’s fairly ‘static’ and First Class menus on trains don’t seem to rotate as often as they used to. Both of the trains I’m comparing were scheduled to offer a fairly similar menu, which in this case was their most extensive breakfast menu.

Avanti West Coast

The menu on Avanti West Coast can vary, depending on whether you’re travelling on a Voyager or Pendolino train. It’s a bit more limited on weekends, too. In my case, I was travelling on a weekday Pendolino train.

So, did the food live up to expectations? I thought it looked the part:

The toast was a welcome addition, too. Everything was tasty, well-seasoned and perfectly cooked. My only gripe was the scrambled eggs! The best way to describe them is that they were like the ones you’d find at a hotel buffet abroad. That is, they were a bit gritty and the texture in general was rather off. The good news is that if you made the same journey today, you’d get a fried egg instead.

Was it a huge portion? It wasn’t, but combined with the toast, it was fair. It kept me satisfied and it didn’t feel too stingy.

LNER

So, what about LNER? The Dine menu is what my train had scheduled for it. It was even off to a great start, as the right menus were out on the tables.

“We don’t have a chef”.

Oh dear.

It wasn’t the first time that this had happened. I’ve never actually seen the ‘full LNER’ breakfast with my own eyes. Instead, it was the lowly bacon roll:

The vegan sausage roll was available too, or overnight oats. The bacon roll was fine, and it was well-cooked and well-filled. As a bacon roll, you can’t complain. But it was still just a bacon roll.

Lounges

The last thing it’s worth comparing with Avanti vs LNER First Class is the lounge experience. Both companies have lounges for you to use both before and after you travel.

I popped into the Avanti lounge at Crewe and found that it was pretty good. You had plenty of different kinds of seating to choose from

You had plenty of food to choose from as well. It was mostly snacks, but homemade banana bread was a nice surprise. You can find a full menu online and there’s also a more substantial menu if you’re travelling from London Euston.

The LNER lounges are all rather stylish, like this one in Edinburgh:

The only issue is that none of the seats are very comfortable! They’re all a bit style and aesthetics over substance and functionality, and everything is a lot firmer than it looks. The food and drink offer is very much just hot drinks, water, biscuits and crisps, too.

Both lounges do their main function well though, which is to give you a quiet place to wait before you train, and maybe to get some work done. The railway is never going to be wining and dining you like in airline lounges.

So, who has the best First Class?

See, this is a tricky one. As you’d think that based on what I’ve said, I’d be all over Avanti West Coast and recommending them to everyone. Yes, they do a good product and have great lounges, as well as some lovely staff. But, and it’s a big but, they’re often very expensive. I’d recommend staying well away on weekends as you effectively only have half a carriage of First Class on most trains (Coach K).

The introduction of Standard Premium has also meant that many of the passengers who just want a cheap upgrade for a better seat are better off sitting there instead. It’s often a lot cheaper.

Meanwhile, LNER can be great value if you’re travelling last minute. Journeys to and from London can be pricey, but let’s take Newcastle to Edinburgh as an example:

This is for a journey tomorrow morning. It’s only an extra £11.80 to upgrade, which is a difference that many wouldn’t mind paying. You just can’t go in with expectations that are too high. You’ll be fed something, you’ll get a bigger seat and you can use the lounge at both ends of your journey.

In a sense, Avanti West Coast First Class is only worth it if you go on a weekday and the price difference isn’t too stark. LNER on the other hand is fine at any time of day, just don’t always expect the full works. My experience shows that the menu isn’t set in stone! It’s a great operator for getting a last-minute upgrade at a reasonable fare, while Avanti West Coast can be very expensive if you leave it too late.

Is there anything else I should know?

Looking to know more about First Class? Take a look at our dedicated page for First Class train travel. We’re here to help with finding the best First Class train, our Top 5 Tips for getting cheaper fares, upgrading on board and even how to use First Class for free. We’re also here to help with our guide to travelling to London.

Thinking of taking a trip soon? You can book it all with SmartSplit. We’ll be sure to show you the slower and cheaper options, so you can get the best value fare for your journey.

Changed your mind? Need to travel on a different day? No problem at all. You can change or refund your ticket (if it’s refundable) without any extra fees.

_{^{All fares stated on this page are for ONE adult with no Railcard discount and were correct at 16:00 05/07/23. Both they, and the First Class products shown, are subject to change at any time and SmartSplit are not responsible for any loss or disappointment incurred as a result of the information provided. All opinions expressed in this post are based on real-life experiences.}}

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What is Standard Premium?

If you’re not used to travelling on Avanti, you might be wondering what this third class of travel is all about. In a nutshell, it’s a First Class carriage with no at-seat service. You get the bigger seat, a quieter carriage and that’s it.

All of the photos you see today are of First Class, but the seats and environment themselves are exactly the same in Standard Premium. The only difference is a headrest that says ‘Standard Premium’ instead.

The upgrade cost starts at £10 and goes up to £30 depending on the length of the journey. You can pay the upgrade fee on the train, or you can also buy Advance tickets that skip this step and allow you to pay for everything at once.

What’s the difference between Avanti Standard Premium vs First Class?

In a nutshell, Standard Premium is the same environment, you get the bigger seat, a guaranteed table and better access to a power outlet.

First Class gives you at-seat service. During the week, that means a chef-prepared hot meal on some journeys, as well as other hot and cold options. You get lounge access, too.

The First Class lounges come with complimentary refreshments, such as snacks and hot drinks.

Avanti Standard Premium vs First Class pricing

This is the big stickler when it comes to comparing Standard Premium vs First Class, and had me questioning whether the extra upgrade to First was worth it anymore. Put simply, it can be a little bit extra to take Standard Premium compared to Standard, then a massive jump to upgrade to First Class. Let’s take a look at a couple of journeys a month in advance:

So here, we want to travel from Glasgow to London. It’s £55 for Standard Class, £74 for Standard Premium and £125 for First Class. Standard Premium, at minimum, seems like a bit of a no-brainer for a long trip. First Class is definitely a bit steeper.

Let’s try London to Manchester:

So, it’s £44 to travel in Standard Class, £69 in Standard Premium and £120 in First Class. Again, there’s a fair difference there. So, when it comes to Standard Premium vs First Class, there’s definitely a steep price difference. The question is: what do you get for your money if you pay the extra?

It’s worth mentioning that you can only get Standard Premium on Pendolino trains. The limited number of Super Voyager trains only have First Class and Standard Class. These trains usually run between North Wales, Chester and Crewe or London Euston, as well as on the Shrewsbury to London route. It’s easy to tell which is which – as you won’t get offered a Standard Premium ticket for a Super Voyager!

The First Class service

I set out on June 15th, 2023, to find this out. I’d booked a ticket on the 09:10 train from Carlisle to Crewe, which took roughly two hours. This seemed like a decent length of journey to allow me to judge what kind of service you’d get in First Class.

The train rolled in a couple of minutes late, and I was already keen to jump on. The weather was hotting up and I was looking forward to a blast of air conditioning!

Getting on board

I boarded the train in Coach J and found a table for two fairly easily. It seemed to be around a third full, and I found there to be very few people sat in Coach K, as well. I had a refurbished 11-car Pendolino train, which had been given new seating throughout First, Standard Premium and Standard Class:

The seats were comfortable (though the same as you’d get in Standard Premium) and had a reasonable recline. The tables had an ample choice of power sockets to choose from, too:

My only complaint about the table is the massive wedge where it curves up. This can make working at a laptop a bit tricky if you have a larger device as it takes up a fair bit of room. Thankfully my work laptop wasn’t too big, so I had no problems.

Okay, so we’ve covered the seat experience (which you’d get in either class), so let’s get onto the First Class exclusives.

Food and drinks service

The big differentiator for Avanti Standard Premium vs First Class is the on-board service. As you can imagine, I was thrilled when a friendly crew member came through straight away taking breakfast orders. We hadn’t even left the station yet! The selection on offer was great (menu here) and I went for the Great British Breakfast. You also had the choice of white or brown toast to go with it.

Five minutes after leaving Carlisle, a drinks trolley came around offering hot and cold drinks (alcohol is available later in the day, though not at 9am) and I had myself an orange juice. It came in a proper glass, too.

The brekkie verdict

It took around 25 to 30 minutes for my food to arrive. I didn’t see that as a bad thing, as it meant that it hadn’t just been chucked in the microwave. Equally, it does mean that you can’t jump on for a 15-minute journey and hope to fill your boots. The portion size of the food was pretty decent:

The dish came with two rashers of bacon, one sausage, scrambled egg, a giant mushroom, a slice of black pudding and two slices of toast with butter. You also had the option of a roasted tomato, but I skipped out on that as I’m not a fan. It wasn’t a gut-busting mega-brekkie that you’d get down at your local greasy spoon, but it didn’t seem too skimpy. You get a choice of sauces too, and my brown sauce came in a nice ceramic dipping pot.

The sausage was delicious, as well the bacon. They were both ‘meaty’ and were of an excellent quality. The black pudding was great too, and it’s not something I usually opt for. The mushroom was tasty but a nightmare to cut into, and it let out a fair amount of liquid on the plate. The least impressive item was the scrambled egg. The texture was off, though the flavour was fine.

You can’t go wrong with toast and butter. Even the butter was delicious and easy to spread. Overall, it was a solid 8/10. As of the 19th of June, a new menu is coming in which replaces the scrambled egg with a fresh fried egg, too. A massive improvement, I reckon.

Final thoughts

After leaving Preston, I had another orange juice. That was it for the service, though. It was friendly, professional and well-focused. Quality over quantity, shall we say. Everyone around me was pleased with the food on offer, too. I heard a couple of ‘delicious’ comments about the smoked salmon and scrambled eggs, so that seemed to be a hit. The only person not impressed was the overly-loud bloke in a suit who aggressively batted away any offers of food and drink. He could have saved his money and gone for Standard Premium!

Standard Premium looked to be fairly busy when I popped my head in. The advent of Standard Premium Advance tickets has definitely bumped up occupancy levels, as it used to be pretty normal to get a carriage to yourself when it was a case of being ‘in the know’ and upgrading on the day.

I stepped off at Crewe into glorious sunshine, and was pretty impressed by the service I’d received:

Of course, that isn’t all. First Class entitles you to visit lounges that are located at most major stations on the Avanti network. So, that was my next stop.

Lounge Access

The lounge at Crewe is up on the footbridge towards the exit, just above Platform 5. You press the intercom, show your ticket to the camera, and you’re in.

You’ll find lounges at Crewe, Manchester Piccadilly, Liverpool Lime Street, Birmingham New Street, Birmingham International and London Euston. There is also one at Glasgow Central, but information on the Avanti website suggests that this one is closed at the time of writing.

As for Crewe’s lounge, it was pretty pleasant. It had a nice atmosphere and plenty of different kinds of seating areas to use:

As for food and drink, the drinks selection was everything you’d expect. You had teas, a coffee machine and a fridge with water, fizzy drinks and even kombucha.

The food offering was decent, too. I could see muesli bars, banana bread, porridge pots (and honey), muffins, fresh fruit and pouches of olives:

There is a dedicated menu for the lounges which you can view online. The lounge at London Euston has a different menu with more substantial items available, as well as a paid-for bar! I went for a piece of banana bread in the end, and it was delicious.

I was once again, impressed. There was a clear differentiation appearing in the Standard Premium vs First Class experience, rather than just ‘you get food’.

Taking a shorter trip: Standard Premium vs First Class

Finally, I wanted to see how Avanti Standard Premium vs First Class faired on a short journey. After all, it isn’t uncommon to completely miss out on any service if your journey is too short. That might be because the staff are packing away, or they just haven’t seen you.

So, I was going to go from Crewe up to Liverpool Lime Street, which was just short of 40 minutes. The bizarre thing about this journey is that a one-way Standard Class fare is £16.60 if you’re travelling before 9am on weekdays, but just 30p more at £16.90 if you travel in First! The Off-Peak fare is still £13.80, but the difference isn’t huge. If it’s a return trip though, it’s a much bigger difference, as the return fare is £33.90 in First Class. In fact, two First Class singles are 10p cheaper than the return.

The Standard Premium upgrade price is £10 on this journey. Put simply, that isn’t worth it on top of the Standard Class fare!

So, what did I get? First of all, this was a nine-car train that hadn’t been refurbished yet, so it was a little different inside:

The lamps on the tables were a bit irritating and each window seat had just one three-pin socket (that I couldn’t get to work).

As for the service, a friendly host (also called Richard) popped down straight away and asked if I wanted anything to drink. I took him up on the offer of a coffee, which was really well-presented:

The crew, to their credit, stayed present in the carriages right up until arriving into Liverpool. My overall impression of Avanti’s staff was that they were passionate about what they did – and I did drop their social media team a message of thanks.

Avanti Standard Premium vs First Class – weekdays vs weekends

This is where things get a bit more complicated. You see, on weekdays, here’s how the formation of the train works:

• Nine-car train: Coach H is Standard Premium, J and K are First
• 11-car unrefurbished train: Coaches G and H are Standard Premium, J and K are First
• 11-car refurbished train: Coach H is Standard Premium, J and K are First.

On the refurbished trains, Coach G is converted to Standard Class to add in some extra capacity, which is where that carriage ‘disappears’ to.

So, what happens on weekends? Only Coach K is First Class. Coach K is part-kitchen, so it has a very limited number of seats. Just 18, in fact. Coach J becomes Standard Premium, alongside Coach H (and G on unrefurbished trains!)

First Class becomes very busy and the menu is different, too. It isn’t as substantial, basically. Meanwhile, you’ve loads of room to try Standard Premium. My advice is that you should choose Standard Premium on a weekend if you want an upgrade. First Class just isn’t big enough.

Standard Premium vs First Class – Is First Class worth it?

This is the million-dollar question. When it comes to Avanti Standard Premium vs First Class, is First Class worth it at all? My answer is: it can be.

If you’re travelling between stations with lounges and need somewhere quiet to work before the train for example, it’s great. You have access to refreshments (or even a bar), and it’s a world away from a busy platform.

Travelling on a weekday? Great. You have a decent number of First Class seats on every train and a substantial menu of food and drink. You’ll get a chef-prepared hot meal if you want one. The staff on board the trains are truly excellent and I can’t fault them. Their service was passionate, but sincere, and it wasn’t over-the-top or tacky.

You even have the weird fare anomalies (like a one-way trip from Crewe to Liverpool in the morning peak) where the fare is essentially the same between Standard and First.

So, when isn’t it worth it? I’d say definitely don’t bother on a weekend. Just plonk yourself in Standard Premium. I’d also say it isn’t worth it if you won’t make full use of what’s available to you. If you’re not bothered about lounge access and food and drink, just stick to Standard Premium. If you want a proper ‘experience’, then by all means try out First if the price is right. There isn’t a one-size-fits-all answer.

Is there anything else I should know?

Looking to know more about First Class? Take a look at our dedicated page for First Class train travel. We’re here to help with upgrading on board, tips to help you get a cheaper fare and even how to travel in First Class for free. We’ve also compared Avanti West Coast and LNER.

So, are you ready to take a trip? SmartSplit doesn’t believe in adding any fees on. No booking fees, no admin fees and no fees for all of the useful information and insider tips that we have about travelling by train!

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